Custom home, whole house decoration in the provincial city home improvement market, home improvement company, door and window brand, cabinet brand are promoting custom home. Unable to withstand the temptation of various customized home maps on mobile phones and on the Internet, the provincial city Mr. Min Hu is preparing to build a children's room for his three-year-old son with a custom home of 30,000 yuan. However, after learning about the major home markets, Mr. Hu was confused: "There is too much knowledge about custom homes! How should environmental products be selected? Is the price of the products reasonable? How to ensure environmental safety, comfort and convenience?" Mr.'s doubts, in this issue, the reporter visited the custom home market in the provincial capital.
Environmental performance can refer to formaldehyde emission
The reporter visited and found that most of the mainstream products of cabinet plates are particle boards, that is, the wood-based materials made of wood fiber materials are glued, and the synthetic boards are glued under the action of heat and pressure. The price of such products is more affordable. . In addition to the common plates such as particle board and solid wood, each has its own special products, such as the original board, the fragrant board and so on. No matter what the board is, the main thing is environmental protection. But how is the board environmentally determined? The reporter learned that, given the hidden nature of the environmental performance of the board itself, judging whether the board is environmentally friendly or not can be judged by the inspection report of the brand sheet. According to Ms. Li, the salesperson of Debei home sales, the owner should pay attention to the contents of the column corresponding to “inspection category†and “inspection basis†when looking at the inspection report. Generally, the inspection category is the national supervision and inspection or the enterprise commissioned sampling inspection is relatively reliable and qualified. The formaldehyde emission of the product is less than 1.5mg/L. In addition, it is also possible to determine whether or not the new national standard is executed by the unit of the amount of formaldehyde released.
In addition, in addition to the environmental protection of the products, the thickness of the back sheets of each board varies greatly. Some brands have a back panel thickness of 9mm and some have a thickness of 5mm. The backsheets of different thicknesses have different prices.
Imported hardware beware of OEM goods
The hardware of the custom furniture includes handles, slide rails, lifters, hinges, backrests, springs, gun nails, foot codes and other metal fittings for connection, movement, decoration and fastening, so it is also called furniture hardware components. Custom furniture needs hardware accessories to support, the quality of hardware determines the durability of furniture activities, and the shape of hardware accessories affects the aesthetics of furniture. Therefore, hardware accessories are also important aspects to consider when purchasing products.
Improper selection, the use of higher frequency handles, tracks are easy to damage, causing inconvenience to use. The reporter found that the hardware used by major brands is basically imported from Germany, but some of them belong to OEM. Although the products used are the same, the warranty period for the products is inconsistent and needs to be clarified by the consumers when signing the contract.
The source of hardware brands used by most brands is not single. Most of them are imported hardware and domestic OEM hardware. When consumers and stores communicate with each other, they must clearly define their own choices. Some insiders have broken the news that for price-sensitive consumers, merchants usually use domestic OEM hardware; some bad businesses, even when installing, use domestic OEM hardware to replace the nominal imported hardware to deceive consumers, consumers are installing Pay attention to the stage.
Pay attention to the price calculation method
Mr. Hu is confused: Can the customized product of 30,000 yuan guarantee environmental protection and safety? In fact, the quality of household products cannot be completely determined by the quotation. Ms. Zhang, a custom home sales agent at Sophia, told the reporter: “The same type of apartment, the same product, the price of each brand will be different. If the material and design are not the same, then the difference between the quotes is even greater.â€
In addition to this, there are many ways to calculate the quotation. Some brands will calculate the standard price according to the size of each cabinet, and then stack the cabinets in each room to calculate the total price; some just calculate how many cabinets in each functional area, general quotes according to the general size; some only look at the housing area and directly quote .
Ms. Li said that the pre-sales reports are all estimates, the actual price can only be equal to the room, and the detailed quotation is listed after the renderings are made. In addition to the choice of different plates and hardware will cause price differences, the door panel is also a major factor affecting the price. There is little difference between the brand and the brand of the brand, but the door panel will have a price difference due to different styles and colors. The merchants usually use a variety of door panels with different advantages to attract customers.
Due to different quotation methods, the same type of apartment also requires different quotations for each brand. In particular, be careful of some brands that are cut at low prices. There may be additional items in subsequent production and construction. Therefore, you should choose the quotation specification and the specific brand of the project.
The contract should be as detailed as possible
In addition to functional requirements and collocation preferences, custom homes also need to match the floor plan and develop availability, which requires consumers and designers to communicate. And the designer's ability directly affects the design aesthetics and functional use of each functional area. At the same time, when custom products are installed, the requirements for workers are also high. The big brands have fixed installation masters and will conduct professional training.
The store manager of Shangpin Home told reporters that the customized products are unique in terms of size, color, materials, etc., and the entire consumption process, from the previous field measurement, program design, factory order, product transportation to the final Installation and commissioning, there can be no mistakes in any link. Therefore, the quality of service personnel in the whole process has high requirements. Professionalism is on the one hand, and responsibility and work attitude are also very important. This also caused the same brand, and the results of purchasing the product were different. Need to remind consumers that customized products have a long delivery period, plus installation and debugging corrections, time is difficult to grasp, consumers must be fully psychologically prepared.
It must be emphasized that there is an unwritten rule in the custom home industry, and all customized products are only repaired (changed), no matter who is at fault. If it's just a small problem, it doesn't matter, but if it involves problems such as size and pattern, it will cause a lot of trouble. Therefore, the industry suggests that consumers attach standard drawings and dimensions in the contract, as detailed as possible, and indicate that if the drawings do not match the drawings, they can be returned.
In addition, in the after-sales problem, whether it is sheet metal or hardware, although each brand has basic warranty standards, the specific implementation depends on the dealer.
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